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Jordan 4




Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
  • Do you ship overseas?
    Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
  • Why is my order logistics status not updated?
    Don't worry if your order's logistics status doesn't update immediately. The carrier may sometimes take up to 48 hours to update the logistics status, and you can check again after this time.
  • What is the return policy?
    You need to return the purchased items through the original purchase channel. If the above 7-day return time limit is exceeded, we will not be able to accept your return application (except for defective products due to quality reasons).
  • Product usage suggestions
    If it is dirty, please wipe it with a soft cloth moistened with water and place it in a dry and ventilated place to dry naturally. Never use a washing machine, detergent, etc. for cleaning. Do not expose your shoes to direct sunlight, or use a heater or hair dryer to dry them to avoid hardening, deformation, cracking of the uppers, or degluing of the soles.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
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